Return & Exchange Policy

 

Last Updated: February 21 , 2025

 

1. TIMELINE TO RETURN THE PRODUCTS

  • The return of any product should be made within 7 days from the delivery date (i.e. 7 days including holidays, Saturday & Sunday also).
  • Delivery date is the date on which the customer receives the order at the address for the delivery as mentioned on the purchase order. It is expected that the products will be returned in the same condition as it is delivered i.e. unused and unwashed, tags are intact to the packaging used for delivery.
  • Products such as face masks, socks, undergarments/bodywear for men, women, boys and girls are not eligible for return.
  • We do not accept returns of online orders at our Exclusive/Franchised/Large Format Stores(LFS)/ Retail stores (‘Stores’).
  • There are different return methods depending on where you purchased your product. Product/s purchased at our online official site can only be returned to us. Product/s purchased at our Stores can only be returned to the Stores from which the product/s is/are originally purchased.

2. COST TO RETURN

  • For all online return requests, shipping (delivery) is offered for free. 
  • An estimated pick-up date will be provided to you post confirmation via SMS/email.

3. RETURNED PRODUCT CONDITION

  • All product/s to be returned must be unused and unwashed and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
  • Request you to reach to customer service as details mentioned on the website to arrange for returns in case of any issues.
  • Ensure your invoice of purchase order is available with you (digital form is acceptable) while returning the product.

 

4. REFUND TIMELINES AFTER RETURNING THE PRODUCT

  • Once the product(s) reaches back to our warehouse and completes the quality check, refund(s),if any, shall be initiated in accordance with the discretion of the Company,as per the below procedure:

         If your payment method is -

  • Prepaid- Refunds will be initiated in 7 days and amount may take up to 5-15 business days depending upon your bank to reflect in your account.
  • Cash on delivery (COD)–Refunds will be initiated in 7days on the account details provided while raising returns request and amount may take up to 5-15 business days depending upon your bank to reflect in your account.

About Fila

From small northern Italian town beginnings over 100 years ago, Fila has evolved into one of the world’s most reliable sports lifestyle brands.

Our legacy of style earns us admiration to this day.

Whether you perform for the challenge of adventure, the rigor of competition, or simply the pleasure and well-being of an active life.

Fila understands that the beauty of sport is that, of a life in motion.

Fila delivers the perfect cross-section of sport and street. Our signature t-shirts fuse all the comfort and function you have come to expect from the brand, while a selection of sweatshirts, sports tops and performance jackets bring an extra dimension to your everyday rotation. Whether you’re on the court, at the gym or hitting the streets.

Italian Heritage

International sportswear giant Fila was established in Biella, Italy in 1911, nestled among the foothills of the  Italian Alps. A worldwide leader in sporting and lifestyle shoes and apparel, Fila champions its heritage Italian design DNA while simaltaneously pushing the boundaries of modern performance wear.

Globally known

Fila gained global attention for its instantly recognisable tennis apparel in the 1970s, and has since expanded their design portfolio to include sporting apparel across a wide range of codes including golf, training, running and compression wear. While their technical processes are at the forefront of sporting design, the brand remains true to its time- honoured Europeans aesthetic and outfits professional artist and athletes from arount the world. 

A modern classic.

Introduced to compliment the main collections, Urban Classics and our Unisex lines call on the brands nostalgic catalogues from the 1980s and '90s. These capsules cleverly integrated the slouchy, oversized steet-led designs of the '90s with the figure-hugging fits of the '80s to create a range for men and women that feels