shipping policy

Delivery of products

Purchases are shipped from Metro Brands Limited warehouses or from a place as decided by the Company. Our endeavour is to make the products reach you within 2-3 business days from receipt of payment.

Order deliveries will be made by our own staff or third party courier or logistics companies usually between 9am – 5pm Monday – Saturday.

Goods will need to be signed for upon delivery. We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order Since the transactions are authorized by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order.

We are not responsible for damage of products after delivery.

All claims for shortages or damages must be reported to customer service at the time of delivery or on the day of delivery via e-mail.

Goods once sold will not be taken back by the company, if no complaint is reported by the customer within on the day of purchase, no exchange shall be given.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please raise a return request by logging in on our website by selecting the order id on your order history tab or send an email at support@fila.co.in, mentioning your order id and highlighting your concerns with relevant images and information. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest however this shall be at the sole discretion of the Company.

Title and risk of loss for all products ordered by you shall pass on to you upon the Company’s shipment to the shipping carrier.

Delivery Charges

Shipping and handling rates which are to be paid by the Buyer/Customer may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

The Company will make a maximum of 2 attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts the Company reserves the right to cancel the order(s) at its discretion and in store credit / refund shall be given to the customer.

Last Updated: February 21, 2025

About Fila

From small northern Italian town beginnings over 100 years ago, Fila has evolved into one of the world’s most reliable sports lifestyle brands.

Our legacy of style earns us admiration to this day.

Whether you perform for the challenge of adventure, the rigor of competition, or simply the pleasure and well-being of an active life.

Fila understands that the beauty of sport is that, of a life in motion.

Fila delivers the perfect cross-section of sport and street. Our signature t-shirts fuse all the comfort and function you have come to expect from the brand, while a selection of sweatshirts, sports tops and performance jackets bring an extra dimension to your everyday rotation. Whether you’re on the court, at the gym or hitting the streets.

Italian Heritage

International sportswear giant Fila was established in Biella, Italy in 1911, nestled among the foothills of the  Italian Alps. A worldwide leader in sporting and lifestyle shoes and apparel, Fila champions its heritage Italian design DNA while simaltaneously pushing the boundaries of modern performance wear.

Globally known

Fila gained global attention for its instantly recognisable tennis apparel in the 1970s, and has since expanded their design portfolio to include sporting apparel across a wide range of codes including golf, training, running and compression wear. While their technical processes are at the forefront of sporting design, the brand remains true to its time- honoured Europeans aesthetic and outfits professional artist and athletes from arount the world. 

A modern classic.

Introduced to compliment the main collections, Urban Classics and our Unisex lines call on the brands nostalgic catalogues from the 1980s and '90s. These capsules cleverly integrated the slouchy, oversized steet-led designs of the '90s with the figure-hugging fits of the '80s to create a range for men and women that feels